I've just dropped in my favourite pair of boots to the metro-adjacent shoefixer (cobbler?), after I'd handed over my babies I got a whiff of vodka off him and thought that they were in trouble, he said he could re-heel them for me and I should pick them up at six. I said that actually six didn't suit me and would he mind awfully if I picked them up in the morning. He repeated in no uncertain terms that I was going to pick them up at six or the consequences would be dire for my poor booties (he didn't actually say they would be dire but I got the strong impression that they would be destroyed or sold if I wasnt there at six on the dot, not a minute before, not a minute after!) So basically my plans for the day have been scrapped because I have to save my shoes later.


Russia, the homeland of customer service!